Terms of service
Terms of Service
Effective Date: 1 October 2025
Welcome to Humba Hides. These Terms of Service (“Terms”) govern your use of our website www.humbahides.com (“Site”) and the purchase of products from Humba Hides (“we”, “us”, “our”). By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully before placing an order.
1. About Humba Hides
Humba Hides is an Australian-based online store offering handcrafted leather goods and accessories. Our products are made with care in South Africa and sold to customers in Australia, New Zealand, and selected regions.
2. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you have given consent for any minor dependents to use this Site under your supervision.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
3. Products and Availability
We take care to ensure product descriptions, pricing, and images are accurate. However, we cannot guarantee colours will display exactly as they appear on your screen.
All products are subject to availability, and we reserve the right to limit quantities, discontinue items, or update pricing at any time without prior notice.
4. Orders and Payment
When you place an order, you agree to provide complete and accurate information. Orders are processed once payment is received in full.
We accept secure payments via Shopify Payments and other authorised gateways displayed at checkout.
Prices listed are in your selected currency (AUD or NZD) and include GST where applicable. Shipping costs are calculated at checkout.
5. Shipping and Delivery
We currently ship within Australia and New Zealand. Delivery times may vary based on location and postal conditions.
Once your order has shipped, you will receive a tracking number via email.
For more details, please refer to our Shipping Policy.
6. Returns and Exchanges
We gladly offer exchanges for different sizes or colours, provided items are returned in perfect, unworn condition with original packaging.
Refunds are issued only for items that arrive damaged or faulty. Change-of-mind returns are not accepted.
Please review our full Returns Policy for eligibility, timelines, and return instructions.
7. Intellectual Property
All content on this Site—including text, graphics, logos, images, and product designs—is the intellectual property of Humba Hides or its licensors and is protected by international copyright laws.
You may not reproduce, distribute, or use any content without written permission.
8. Accuracy of Information
We strive for accuracy but do not guarantee that all information on this Site is error-free. In the event of an error relating to product details or pricing, we reserve the right to correct it and cancel or amend affected orders.
9. Third-Party Tools and Links
Our Site may provide access to third-party tools or links (such as social media, payment gateways, or delivery partners). We are not responsible for the content, policies, or performance of these external services.
10. Limitation of Liability
To the maximum extent permitted by law, Humba Hides shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.
Nothing in these Terms limits your rights under Australian Consumer Law or applicable New Zealand consumer protections.
11. Indemnification
You agree to indemnify and hold harmless Humba Hides, its owners, employees, and partners from any claims or demands arising from your breach of these Terms or your violation of any law or third-party rights.
12. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts in New South Wales.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Updates will take effect immediately upon posting on this page. We encourage you to review them periodically.
14. Contact Us
For any questions about these Terms, please contact us at:
Humba Hides
📧 info@humbahides.com
📍 15 Davey Street, Inverell, NSW, 2360, Australia