Privacy Policy

Privacy Policy

Effective Date: 22nd May 2025 (Updated August 2025)

Humba Hides ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.humbahides.com ("Site") or make a purchase from us.

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and where applicable, extend this commitment to protect the privacy of our New Zealand customers in accordance with the New Zealand Privacy Act 2020. We also adhere to Shopify's merchant data requirements.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
  • Payment Information: Credit/debit card details and other payment information (processed securely via Shopify Payments or trusted third-party payment gateways).
  • Order Details: Products purchased, order history, preferences.
  • Technical Data: IP address, browser type, device, operating system, and usage patterns.
  • Cookies and Tracking Technologies: To help improve your browsing experience and website functionality.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders placed through the Site.
  • Communicate with you about your orders, support queries, or promotions.
  • Improve our product offerings, customer service, and website functionality.
  • Prevent fraud, meet legal obligations, and operate our business ethically and responsibly.

3. Sharing Your Information

We never sell your personal information. We may share limited data with trusted partners, including:

  • Service Providers: Such as payment gateways, logistics/shipping partners (e.g. Australia Post), and email platforms.
  • Shopify: Our secure e-commerce platform. View Shopify's privacy policy here.
  • Legal Compliance: If required by law or in response to a legal request.

4. Data Security

We take reasonable steps to protect your personal information, using secure systems and practices to prevent misuse, loss, or unauthorized access.

While no online system can be guaranteed 100% secure, we continuously monitor and improve our security practices to protect your data.

5. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any inaccurate information.
  • Withdraw your consent from promotional communications at any time.
  • Request deletion of your personal information (where legally permitted).

To exercise your rights, please email us at info@humbahides.com.

6. Cookies

Our Site uses cookies to remember your preferences, analyze website traffic, and enhance your overall shopping experience. You can manage or disable cookies through your browser settings if preferred.

7. International Customers

If you are shopping from New Zealand, please note that your data may be processed and stored in Australia, where our operations and servers are based. By using our Site, you agree to this cross-border data transfer and handling.

8. Third-Party Links

We may include links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their policies before submitting personal information.

9. Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date. Please check back periodically to stay informed.

10. Contact Us

For questions or concerns about your data, privacy rights, or this policy, please reach out:

Humba Hides
📧 Email: info@humbahides.com
📍 Address: 15 Davey Street, Inverell, NSW, 2360, Australia